Successful Customer Care In A Week
by John Wellemin
ISBN 13: 9780340711965
Format: Paperback (95 pages) Publisher: Hodder & Stoughton Published: 08 Apr 1998
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Customer Care in a week 3rd edition (IAW)
ISBN 13: 9780340849583
Format: Paperback (96 pages) Publisher: Hodder & Stoughton Published: 28 Mar 2003